We understand that everyone’s journey is different. Some of the areas we can gently support include:

• Anxiety, fears, and phobias

• Panic attacks and stress

• Low self-esteem and confidence challenges

• Depression and low mood

• Complex trauma and PTSD

• Grief and loss

• Bullying and experiences of exclusion

• Feeling ‘different’ or lacking belonging

• Imposter syndrome

• Relationship challenges — with peers, family, or colleagues

• Addictions and unhelpful habits (alcohol, drugs, shopping, etc.)

• Compulsive behaviours and eating disorders

• Weight concerns and body image

• Lack of motivation, purpose, or direction

• Procrastination and blocks around goals

• Developing a more positive, growth-focused mindset

• Support with exams, interviews, and public speaking

• Work performance and memory difficulties

…and many other personal challenges where a caring, supportive approach can make a difference.

CLIENT TERMS AND CONDITIONS

Please read these terms and conditions which apply to the provision of my professional services. By making an appointment, you are agreeing to the following terms and conditions. If you are unable or unwilling to agree to these terms and conditions, then you should not book an appointment or continue with your course of therapy.

FREE INITIAL CONSULTATION

You may be offered a free 20 minute online initial consultation. No therapy will be provided during the consultation.

 The purpose of this initial consultation is to identify the presenting problem and to ascertain if RTT and Ciúin Therapy is the right fit for you. During these calls, estimates of the number of sessions required to deal with your presenting issue are given on the basis of the information presented at that time. Estimates are only rough guidelines and are subject to change.

BOOKING & PAYMENT

In-person sessions: A non-refundable deposit of £/$/€x is payable at the time of booking your first in-person session. The balance of the fee is due at least 48 hours prior to the first session. No refunds will be issued for cancellations within 48 hours of the session appointment.

Online sessions: No deposit is required for online sessions, however payment for online sessions must be made at least 24 hours before the scheduled session start time. Where payment is not received

24 hours before your session, the session will be cancelled and may be offered to someone else. It is your responsibility to pay the session fees before each scheduled session in order to confirm the appointment booking.

CANCELLATION, RESCHEDULING & REFUNDS

Cancellation & Rescheduling

 If you need to cancel or re-schedule a session, please provide as much notice as possible. Notification must be made via email or phone call at least 48 hours prior to an in-person session or 24 hours for an online session.

Refunds

No refunds will be issued for cancellations within 48 hours of in-person sessions or 24 hours of online sessions.

 Session fees are for my time and professional expertise and are not a guarantee of a successful outcome. Therefore, no refunds will be given for any sessions where you have attended and paid for the session.

Where a discount package or therapy program has been booked and paid for in advance, if you choose to discontinue your therapy process before attending all the sessions, a pro rata refund will be issued after deduction of the full standard session fee for any sessions you have attended.

Session Fees

All professional fees will be disclosed to you prior to booking. My professional fees are subject to review and may increase from time to time. You will always receive confirmation of the professional fees before booking.

Payment Methods

 Payment may be made online via credit/debit card or PAYPAL™. Payment for in-person sessions can also be made via credit/debit card at the end of your session. Cash and cheques will not be accepted without prior agreement.

 CONTACT BETWEEN SESSIONS

Any contact between sessions will be by telephone, email or letter during office hours only (insert office hours). Any messages received outside of these hours will be dealt with during office hours only.

 MEDICAL OR PSYCHOLOGICAL CONDITIONS

I may ask questions about your medical history to establish any contra-indications to treatment. This will also help to assess whether your health is affecting (or being affected by) the therapeutic goals you wish to achieve. Please update me of any medical changes during your course of therapy, or if you are returning to therapy after a period of absence.

If you are receiving care or treatment from any medical, healthcare or therapy practitioner, e.g. GP, Psychologist, Psychiatrist or Counsellor, you may be asked to seek their permission before any therapy sessions can commence.

Please note that I will be unable to offer my professional services if you suffer from epilepsy or any form of psychosis.

AGE RESTRICTIONS

You must be at least 18 years old to participate in online sessions. Clients under the age of 18 years old must be accompanied by a parent or guardian and will be seen in-person.